Tackling Change Management

by | Mar 12, 2019

Change can be daunting. When companies must manage a broad transformational change across their entire enterprise, it requires team “buy-in” as well as extensive planning and exacting execution. The benefits of such change, however, can result in dramatic outcomes.

LiquidFrameworks has proven results, demonstrating how the FieldFX software suite has helped businesses capture millions of dollars of what has been lost revenue. However, when we meet with prospective customers the most common push back to implementing the software is: Will the field technician utilize the technology?

We understand this is a very real concern. We’ve heard of circumstances where field technicians refuse to even use company email, so the thought of implementing this new technology can seem unmanageable. But, consider the potential return on your investment and know this:

  1. It’s not as big of a change as you may fear.
  2. Implementation is key.
  3. LiquidFrameworks knows the nuances of the oilfield, industrial and environmental services industries.
  4. Technology is a major differentiator in the Oil & Gas industry.

It’s not as big of a change as you may fear.

Recent studies have shown that 95% of American adults have a cell phone; of those people, 77% are using a smart phone. You may be surprised to find that the field technician, who is unwilling to have a company email, may also be checking a social media account on their smartphone. Technology adoption is moving rapidly and people realize they need to get on board. If properly trained, automation in the field will eliminate inaccuracies and maximize efficiency. Which brings us to implementation…

Implementation is key.

A detailed and well thought out implementation plan is key to a successful launch of FieldFX. Our Implementation Managers have years of experience in rollouts. We develop a detailed implementation plan to roll out FieldFX in phases, ensuring a successful adoption of the software, both in the office and in the field. We leverage a train-the-trainer methodology, training key users, so they can then train additional users in the field.

LiquidFrameworks knows the nuances of the oilfield, industrial and environmental services industries.

While many field operations management solution providers focus on developing tools that meet the needs of companies across a wide range of industries, LiquidFrameworks focuses exclusively on developing solutions for companies in the oilfield, industrial, and environmental segments, particularly those companies that require their mobile field organizations to operate both online and without Internet access.

This in-depth domain expertise allows LiquidFrameworks to incorporate differentiators throughout its solutions that make a dramatic impact on the industry workflow. While most companies in these industries have similar needs, each individual company has specific workflows and forms that need to be customized down to the last detail. LiquidFrameworks’ extensible system easily enables this functionality.

Technology is a major differentiator in the Oil & Gas industry.

The digital oilfield is now.  More and more companies are adopting new communication technology to maximize production.  As more users implement FieldFX to manage their mobile field operations, they are able to take advantage of the robust reporting FX Analytics provides.

FX Analytics gives you the ability to report on operational and job information over a period of time, related to services performed, revenue, customer use, activity by location, and more.  This information is beneficial both internally for management and externally to share with customers. Providing customers with intelligent reports related to their current and past jobs is a differentiator in this industry and can provide the competitive edge for the sales team.

FieldFX also solves the Online/ Offline riddle. Field personnel often work in remote areas without reliable Internet service but they need to stay connected. FieldFX works both online and offline on an iPad, Android, or Windows-based tablet or laptop so your field technicians can perform the job, make changes to the ticket, attach any related photos or documents and record any relevant site data. When the crewmember returns to an area with Internet access, they simply synchronize their tablet or laptop with the FieldFX cloud.