Our Diverse Team: Andy Graham
Senior Technical Communicator
What do you do at LiquidFrameworks?
I work on technical support cases for customers, write all of our end-user documentation, star in webinars, host ConnectFX sessions, and generally aim to help our customers get the most out of FieldFX.
What attracted you about working at LiquidFrameworks?
I wanted to be part of dynamic and growing company, one who values the customer most of all and is an industry leader in technical innovation.
What are three lessons you have learned while working here?
1. Maintaining strong relationships and developing rapport with customers is critical for success
2. Take good care of your employees and they will take good care of your customers
3. Hard work is always worth the effort
A quote or mantra you live by:
Make a difference every day in all that you do.
Three words that best describe LiquidFrameworks:
Customer-centric, innovative, fun
What aspect of your role do you enjoy the most?
I love working with our customers to resolve complex business problems and devise solutions to new challenges. I also love teaching people how to use FieldFX.
What do you think is the most important attribute or skill that has helped you to be where you are today?
Determination. My determination helps me get the job done the right way every time.
What is one unique thing about you that people would be surprised if they knew?
I am blind in my left eye.
Three words that best describe you:
Determined, detail-oriented, dedicated